Simplified Delivery & Returns

We're always looking for ways to improve our services, as such we've given our delivery and returns options a shake up which will enable us to provide a better service to you overall.

Free Returns

When you contact us for a return we'll arrange a collection on your preferred day to get your items returned to us, free of charge. This means you'll no longer need to pay for delivering items back to us!

Delivery Options

We're making our delivery options simpler! Previously our delivery fees were based on item weight and could vary on a per-item basis. However, to simplify things our delivery fees now have a single fixed price per delivery speed, as such our fees become much more predictable! Our new delivery options are:

Collect from Store

Naturally, there's no changes here and our free collect from store remains available for local customers.

Orders under £15

For orders below £15, the following simplified delivery options will be available:

• Priority Delivery (Next Working Day by 1pm): £9.99
• Fast Delivery (Next Working Day): £5.99
• Standard Delivery (3 to 5 Working Days): £4.99

Orders over £15

For orders over £15 you'll have the following options available:

• Free Delivery (3 to 5 Working Days)
• Priority Delivery (Next Working Day by 1pm): £9.99
• Fast Delivery (Next Working Day): £5.99

Orders over £50

For orders over £50, our new free next day delivery option becomes available! As such, the options available are minimal:

• Free Delivery (Next Working Day)
• Priority Delivery (Next Working Day by 1pm): £9.99